BaoAn District BaoAn International Airport HouJi Building 1 Floor
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.4
Location
6.8
Service
7.6
Dining
5.4
Guest reviews
5.8/10
based on 5 reviews
7.5
7.5/10 based on 206 reviews
Sam
United States,
September
2024
6.0/10
My stay was a mixed bag. The hotel location was convenient, close to the airport, making it easy to access. While the rooms were quite average and had some hidden issues, the service staff were friendly and eager to help. Dining options were limited, but at least there was a decent selection. Overall, it's decent value for the price, but there are definitely areas for improvement.
Rooms
5.0
The rooms were quite average, and I did notice some exposed wires behind the bed, which was a bit concerning. However, the internet was included.
Service
7.0
The service was friendly and helpful, although the language barrier caused some communication delays.
Location
7.0
The location was convenient, near the airport and within walking distance to the Metro. However, directions to the bus parking were vague.
Dining
6.0
Dining options were quite limited, but I found them satisfactory for my stay.
Facilities
5.0
Facilities were basic overall and didn't stand out, but given the price, it was manageable.
David
United States,
August
2024
6.6/10
I recently stayed at this hotel and while the service was truly exceptional, the rooms left much to be desired. Although it's advertised as being close to the airport, it turned out to be quite a trek on the opposite side. The room had a lingering smell of tobacco, which made my stay a bit uncomfortable. On the bright side, the staff went above and beyond to ensure I had a pleasant experience.
Rooms
5.0
The rooms didn't look exactly like the pictures online and had a noticeable smell of cigarette smoke.
Service
9.0
The service was incredibly helpful and efficient, exceeding my expectations during my stay.
Location
7.0
While it wasn’t in the most pleasant area, it was fitting for our business needs and had plenty of local dining options nearby.
Dining
5.0
The dining was alright, but nothing to write home about; the best part was probably the shuttle bus ride to the airport!
Facilities
7.0
There were various services available, including a free shuttle service which was convenient.
John
United States,
August
2024
6.2/10
My stay at this hotel had its ups and downs. The location was convenient for getting around, but the rooms could use some serious improvements. The staff was friendly and helpful, which made a difference, but the dining options weren't as impressive as I hoped. Overall, for the price, it offered decent value, but there are definitely areas that need work.
Rooms
5.0
The rooms were clean and tidy, but I discovered exposed wires behind the bed which was concerning. It was quite cold during my stay and there was no heating, plus the smell of cigarette smoke was lingering.
Service
7.0
The service could use improvement in English communication, though I found the staff to be very friendly and eager to help whenever they could.
Location
6.0
The location was near the airport, which was convenient for early departures, but it wasn't well described and I found it a bit confusing to navigate.
Dining
7.0
The dining experience was decent, but I felt that the breakfast options were a bit limited, even though it tasted good overall.
Facilities
6.0
I didn't get a chance to explore the facilities extensively, but the basic amenities were adequate. However, improvements could enhance the overall experience.
Stephen
United States,
July
2024
6.4/10
I had a decent stay at this hotel, which is conveniently located near the airport and has some great local dining options around. The rooms are clean and tidy but could have been better designed since I noticed some exposed wires behind the bed. The service was okay, though I struggled a bit with the language barrier. Overall, it offers good value for money if you’re just looking for a brief stay near the airport.
Rooms
7.0
The rooms were clean and tidy, but I noticed some exposed wires behind the bed, which was a bit concerning.
Service
6.0
Service was okay, but communication was a bit slow due to the language barrier.
Location
7.0
The hotel is located near Bao'an airport in a busy area with plenty of small places to eat, though it's not very close to the metro.
Dining
6.0
Dining options were decent, but I found the selection quite limited.
Facilities
6.0
The facilities were average. I didn’t use them much during my stay.
Edward
United States,
May
2024
5.8/10
The hotel has a good location near the airport, which is convenient for late arrivals. However, the rooms could use some updates, as they had a musty smell and seemed dated. The staff was extremely helpful, going above and beyond to assist us, but the dining experience was disappointing with limited options and poor quality. Overall, it's decent for a short stay, especially due to the free airport shuttle.
Rooms
5.0
The rooms felt a bit old and had a musty smell. They definitely need some renovations.
Service
9.0
The staff was friendly and went out of their way to assist us, making our stay much easier than it could have been.
Location
7.0
The location is great for easy access to the airport, especially for late arrivals, but the surrounding area isn't that nice.
Dining
5.0
The dining options were not good at all; the breakfast was very limited and not worth eating.
Facilities
5.0
Facilities seemed to be basic, and nothing stood out as particularly impressive.